Exchanges and returns of the Pappin belt box can be accepted for a full refund within 7 days from the delivery date. After this the item will no longer be refundable. This above condition is applicable to unused items only. Returns must be in the same condition as the Pappin box was when despatched and should be accompanied with the buckle, the tag and booklet originally inside the box. Also, the returned item must be accompanied by the original purchase receipt, an authorisation number and shipping address.

On any question about the return and exchange, please contact our Customer Service Team on our contact page.

Note that we will not be responsible for lost, damaged, illegible or misdirected mail. Please post with a tracking number.

Terms & Conditions

Return, exchange and delivery

The customer is responsible for all the postage fee.

Collection availability

Unique and exclusive in its own style, Pappin has a single product. Therefore, we could face irregular stocks. In parallel manner, the collection ends when stocks finish.

We are not responsible for any failure to meet delivery.

Customer satisfaction

Our customer service will ensure customer satisfaction with tailored services. On any question about the return and exchange, please contact our Customer Service on our contact page.